Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide when placing an order, creating an account, subscribing to updates, or contacting us. This may include your name, email address, phone number, billing address, shipping address, and order details. We may also automatically collect technical information such as IP address, browser type, device information, and website usage data through cookies and analytics tools.

2. How We Use Your Information

Your information is used to process orders, send tracking updates, respond to inquiries, and improve our services. We never sell your personal data to third parties.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Where available, transactions are protected through SSL encryption and secure payment processing systems. We do not store complete payment card information on our servers.

4. Cookies

We use cookies to maintain your session, remember your cart, and analyze traffic through anonymized data. You can disable cookies in your browser settings, though some features may be affected.

5. Third-Party Services

We may use trusted third-party service providers, including payment processors, shipping providers, website hosting services, analytics tools, and communication platforms. These providers receive only the information necessary to perform their services and are required to protect your data.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. Contact us at info@eshaljewelz.com to exercise these rights.

7. Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

As an international business serving customers worldwide, your information may be processed, stored, or transferred in countries where our service providers operate. We take reasonable steps to ensure your information remains protected.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Contact

For privacy-related questions or requests regarding your personal information, please contact:

E-SHAL INTERNATIONAL JEWELZ CO., LTD.

Email: info@eshaljewelz.com

Thailand Office:
555/6044 The Palladium World Shopping,
B1-044, Ratchaprarop,
Makkasan, Ratchathewi,
Bangkok, Thailand

Thailand Phone: +66 65 667 3464

Pakistan WhatsApp:
+92 333 9180921