Terms and Conditions

1. Acceptance of Terms

By accessing or using the E-Shal Jewelz website (eshaljewelz.com) and placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Product Descriptions

We make every effort to ensure that product descriptions, images, and specifications are accurate and complete. However, slight variations in colour, texture, and appearance may occur due to the natural characteristics of gemstones, handcrafted processes, display settings, and photographic conditions. Such variations do not constitute defects.

3. Certifications

Selected products may include certification from independent third-party gemological laboratories where applicable. Certification availability varies by product.

4. Pricing and Payment

All prices are displayed in the currency indicated at checkout and are subject to change without notice. We reserve the right to correct any pricing errors. Available payment methods will be displayed during checkout. Payment must be received and verified before an order is processed.

5. Orders and Acceptance

E-Shal Jewelz reserves the right to refuse, cancel, or limit any order at its sole discretion. Orders are subject to product availability, payment verification, and fraud prevention checks.

6. Shipping

Delivery times are estimates only and may vary depending on destination country, customs clearance procedures, courier services, and other factors beyond our control.

7. Returns and Refunds

Please refer to our Refund Policy page for complete information regarding returns, cancellations, exchanges, and refunds.

8. Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, trademarks, and product listings, is the property of E-Shal Jewelz and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law, E-Shal Jewelz shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, the purchase of our products, or any inability to access or use the website. Our total liability shall not exceed the amount paid for the specific product in question.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes arising from or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Bangkok, Thailand.

11. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes take effect immediately upon posting to this page. Your continued use of the website constitutes acceptance of the revised terms.

12. Contact

If you have any questions regarding these Terms & Conditions, please contact:

E-Shal Jewelz

Email: info@eshaljewelz.com

Thailand Office:
555/6044 The Palladium World Shopping,
B1-044, Ratchaprarop,
Makkasan, Ratchathewi,
Bangkok, Thailand

Thailand Phone: +66 65 667 3464

Pakistan WhatsApp: +92 333 9180921